Who we are
A & L Financial
It’s especially important for a financial company like ours, as our customers trust us to look after a huge amount of sensitive information on everything from their business affairs to their medical history.
The way we collect and share your information is equally important. Our customers expect us to manage their information privately and securely. If we don’t, they’ll lose their trust in us.
This policy tells you how we collect and process your personal information. Please take a few minutes to read it, and show it to anyone else connected to the policy.
What personal data we collect and why we collect it
- Who you are
- Where you live
- How to contact you
- Family details
- Visual images & personal appearance
- Financial Details
- Lifestyle and social circumstances
- Your claims history
- Your creditworthiness
- Details about you that are stored in documents like:
- Your passport
- Drivers licence
- Birth certificate
- National Insurance number
We use personal information that we hold about you, to carry out our responsibilities resulting from any agreements you’ve entered into with us (e.g. to underwrite and administer your policy, including processing claims) and to provide you with the information, products and services that you’ve asked from us.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Important Notes: E-Marketing by our firm
If you do not indicate your agreement for us to make contact with you, we may be unable to provide you with details of products and or services that may suit your needs and circumstances.
Your Right to Opt Out
You have the right to ask us not to contact you for marketing purposes at any time – to opt out.
Opting out means that we will either remove your information from our marketing database or limit our contact with you to the means you specify for example, by email only, but we reserve the right to retain it for any other purpose explained in this document or as set out separately in our customer privacy notice.
Please note: if you have agreed to being contacted by our selected third party(ies) you will need to opt out directly with any such third party.
Who we share your data with
We share any details you provide with our list of insurers we use to enable us to locate you the best possible insurance quote. you can view our insurers here
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
How we protect your data
- Providing our contracts & services to you: We’ll process your personal information to carry out our responsibilities resulting from any agreements you’ve entered into with us and to provide you with the information, products and services you’ve asked from us, which may include online services.
- Complying with applicable laws: We may process your personal information to comply with any legal obligation we’re subject to.
Industry regulatory disclosure
A&L Financial Solutions Ltd is an Appointed Representative of PRIMIS Mortgage Network. PRIMIS Mortgage Network is a trading name of First Complete Ltd which is authorised and regulated by the Financial Conduct Authority